Support for MiTAC Server Products

Recent Articles
Ipmi command "ipmitool sel list " doesn't show sel log on D50DNP system.
Fail symptom : No message print after perform "ipmi sel list " , only show "sel has no entries" Root cuase : OpenBMC does not have the static SDR design like legacy BMC, so when adding a SEL entry via a raw command, the BMC will attempt to map it ...
Sysfwupdt/Syscfg/SDPTool utilities
This SOP provides overview of the Sysfwupdt, Syscfg, and SDPTool utilities. For more the detailed, please refer to the attachment.
DDR5 Memory Population Rule Restriction on R1520G6/R2520G6.
R1520G6/R2520G6 supports DDR5 RDIMMs with the following feature: • 8 channels DDR5, Up to 6400 MT/s (1DPC), 5200MT/s (2DPC) This means If plug 6400MHz RDIMM on R1520G6/R2520G6, the memory speed can work on 5200 MT/s in 2DPC. If plug lower than ...
What's the suggest coolant type for DNP liquid-cooled system
As Intel suggestion , the coolant type is “Recochem OAT PG25” MiTAC Server D50DNP Family Technical Product Specification Page 99 ...
HOWTO INSTALL WINDOWS 2022/2025 DRIVER ON HG68-B8016/GX40-B8016/S8016AGM2NR
Step 1: To install Windows 2025 O/S, HG68-B8016/GX40-B8016/S8016AGM2NR should be updated to the following BIOS version A. BIOS v2.07 (0x30) for HG68-B8016 (Link: MiTAC Server - Downloads ) B. BIOS v2.05 (0x31) for GX40-B8016 (Link: MiTAC Server - ...

Popular Articles
How to check end date of warranty for your server?
For MiTACDSG Server products: 1. Please prepare SN of your server system or key component 2. Go to MiTACDSG portal as below, and enter the SN to check the end date of warranty MiTAC - Intel® DSG Server Products Service Center - Warranty Information ...
RMA application flow
You could apply RMA from MiTAC ticket system by providing related SN, failure symptoms, event logs and after FAE judge the defective parts, then MiTAC Service team would issue RMA# to you for RMA return process. 1.Customer requests Technical Support ...
Could I copy person to see ticket thread who didn't own ticket account?
Yes, for created ticket, it's allowed customer to reply via your email system, and add member in mail COPY loop whoever OWN or NOT OWN ticket account. And after ticket replied, he/she could see the ticket thread in his/her email system. In case same ...
How to Upload VROC or BMC Management Key
Upload via BMC Web Console 1. Login to Integrated BMC Web Console. 2. Click “Configuration” in menu bar and click “License Management”. 3. Click “Choose File” and select license key file (*.v2c) then click "Open" then "Upload" 5. BMC Web console will ...
How to use System Debug Log Advisor
1 . Generate the system debug log files using the link below. https://servertools.mitacmct.com/support/bmc-debug-log 2. Upload the system debug log files using the link below. https://servertools.mitacmct.com/sdla Below is an example.

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