Check customer RMA issues

Check customer RMA issues

Check customer RMA issues
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    • RMA application flow

      You could apply RMA from MiTAC ticket system by providing related SN, failure symptoms, event logs and after FAE judge the defective parts, then MiTAC Service team would issue RMA# to you for RMA return process. 1.Customer requests Technical Support ...
    • Mitac DSG sytem warranty check.

      Customers can easily check the warranty information of Mitac sold systems using the link provided below. Customers can use either the system's serial number (SN) or the serial number of individual components. ...
    • Guideline of MiTAC online service center and ticket system

      Guideline of MiTAC online service center & ticket system - Issue support ticket (for technical/Warranty support) - Check warranty coverage - Help Desk (Chat/Web call) Please refer to enclosed slides for details~
    • Mitac DSG System Warranty Information Check.

      Customers can utilize the provided link to access warranty information for their Mitac DSG sold system. They have the option to enter either the system's serial number or the component's serial number for verification. MiTAC - Warranty Check If the ...
    • How to check which power supply is not receiving power from the debug log of the Intel M50CYP2UR208

      Check under General BMC Sensor Readings, check for the entry RD:0000 SN:PS1 Input Power to identify power issues. RD:0000 is currently reading 0 watts. Below is an example READING - S#:54 RD:0000 SN:PS1 Input Power