Check customer RMA issues

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• Mitac DSG sytem warranty check.

  Customers can easily check the warranty information of Mitac sold systems using the link provided below. Customers can use either the system's serial number (SN) or the serial number of individual components. ...

• RMA application flow

  You could apply RMA from MiTAC ticket system by providing related SN, failure symptoms, event logs and after FAE judge the defective parts, then MiTAC Service team would issue RMA# to you for RMA return process. 1.Customer requests Technical Support ...

• Mitac DSG System Warranty Information Check.

  Customers can utilize the provided link to access warranty information for their Mitac DSG sold system. They have the option to enter either the system's serial number or the component's serial number for verification. ...

• How to check end date of warranty for your server?

  For MiTACDSG Server products: 1. Please prepare SN of your server system or key component 2. Go to MiTACDSG portal as below, and enter the SN to check the end date of warranty MiTAC - Intel® DSG Server Products Service Center - Warranty Information ...

• Could customer add c.c. while creating a new ticket?

  Yes, we enable this function for customer to add person in c.c. loop while creating a new ticket. So person in CCs could receive email notice while new ticket crated and further reply from MiTAC or customer.