You could apply RMA from MiTAC ticket system by providing related SN, failure symptoms, event logs and after FAE judge the defective parts, then MiTAC Service team would issue RMA# to you for RMA return process. 1.Customer requests Technical Support ...
Customers can easily check the warranty information of Mitac sold systems using the link provided below. Customers can use either the system's serial number (SN) or the serial number of individual components. ...
Guideline of MiTAC online service center & ticket system - Issue support ticket (for technical/Warranty support) - Check warranty coverage - Help Desk (Chat/Web call) Please refer to enclosed slides for details~
Check under General BMC Sensor Readings, check for the entry RD:0000 SN:PS1 Input Power to identify power issues. RD:0000 is currently reading 0 watts. Below is an example READING - S#:54 RD:0000 SN:PS1 Input Power
if you encounter the following issues Customer is using Linux/Debian/ Proxmox 8.4.1 , and after the system is iddle for some hours system will hang and will no power on any longer . able to replica the issue in the lab ,system was using CPLD Version ...