How to obtain warranty service?

How to obtain warranty service?

Question

How to obtain warranty service?

Answer

To obtain warranty service for the product, you may contact your original place of purchase in accordance with its instructions, or contact MiTAC if you purchased from MiTAC directly.

  • Go to MiTAC online Service center:
    • Create a ticket to get technical support or claim warranty
    • If you need to talk to an agent of the MiTAC Service center, please use the Help Desk to access Chat or Web-Call.
  • Check your warranty coverage:
    • MiTAC products sold as part of a computer system are covered by the system manufacturer, not by MiTAC.
    • Contact your system manufacturer or place of purchase for information about your warranty options.

You can enter the serial number of your product or component, then click “Check” to view the warranty information.