Issue with H100 / L40 / L40s not detected in the system
If the Nvidia H100 / L40 / L40s cards are not detected in your system please check the power connection to the power supply has the correct sense pins to card.
- Table 7 lists the power level options identifiable by the PCIe 16-pin power connecter per CEM5
PSU, and the corresponding Sense0 and Sense1 logic. The NVIDIA card senses the Sense0 and
Sense1 levels and recognizes the power available to the NVIDIA card from the power
connector. If the power level identified by Sense0 and Sense1 is equal to or greater than what
the NVIDIA card needs from the 16-pin connector, the NVIDIA card operates per normal. If the
power level identified by Sense0 and Sense1 is less than the default power cap of the NVIDIA
card, the card will not boot.
The NVIDIA H100 requires up to 350 W from the 16-pin auxiliary power connector. Table 7
shows the supported auxiliary power connector sense pin logic and maximum supported TGP
per power level.
(Please see attached files for documentation from Nvidia, pg11-12)
Related Articles
How to lookup MiTAC NVIDIA® Qualified Systems
NVIDIA GPUs are known for their outstanding performance and versatility. The CUDA architecture leverages the parallel processing power of GPUs for general-purpose computing, supported by a broad ecosystem of software tools and libraries. Tensor Cores ...Guideline of MiTAC online service center and ticket system
Guideline of MiTAC online service center & ticket system - Issue support ticket (for technical/Warranty support) - Check warranty coverage - Help Desk (Chat/Web call) Please refer to enclosed slides for details~Need to setup “Performance” mode in Bios setup menu when using H100/L40/L40s GPU card on M50FCP2UR208 and M50FCP2UR216.
If the end user installs H100/L40/L40s GPU card on M50FCP2UR208 and M50FCP2UR216, the end user needs to install FCPGPGPU kit and manually switch fan profile to “Performance” mode in BIOS setup utility. BIOS setup utility: Advanced-->System Acoustic ...Mitac DSG System Warranty Information Check.
Customers can utilize the provided link to access warranty information for their Mitac DSG sold system. They have the option to enter either the system's serial number or the component's serial number for verification. ...How to use System Debug Log Advisor
1 . Generate the system debug log files using the link below. https://servertools.mitacmct.com/support/bmc-debug-log 2. Upload the system debug log files using the link below. https://servertools.mitacmct.com/sdla Below is an example.