Mitac DSG sytem warranty check.

Mitac DSG sytem warranty check.

Customers can easily check the warranty information of Mitac sold systems using the link provided below. Customers can use either the system's serial number (SN) or the serial number of individual components.
https://datacentersolutions.mitacmct.com/warranty

If the resolution comes out as 'No records found for the given criteria,' there's a high chance that your system is an Intel sold system. Please use the following link to check the warranty information.
https://supporttickets.intel.com/s/warrantyinfo?language=en_US
With the L9 system, Mitac will install Mitac labels on components such as the PSU, DIMM, SSD, and PCI card to help customers easily identify which party to contact in case of an issue.

Another way to determine where the system came from is by checking the SN of the system or motherboard.

  • If the SN starts with LU or BQ, Intel is responsible for RMA and technical issues.
  • If the SN starts with LD or BD, Mitac is responsible for RMA and technical issues.