VMWARE Certificate link for DSG product.

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• Mitac DSG System Warranty Information Check.

  Customers can utilize the provided link to access warranty information for their Mitac DSG sold system. They have the option to enter either the system's serial number or the component's serial number for verification. ...

• Guideline of MiTAC DSG online service center

  Guideline of MiTAC DSG online service center - Issue support ticket (for technical/Warranty support) - Check warranty coverage - Help Desk (Chat/Web call)

• How to identify MiTAC direct Shipment?

  MiTAC has acquired rights to manufacture Intel DSG systems and ship them to prospective customers beginning Q3’2023 Intel DSG will continue to support Intel-shipped systems through the end of the warranty period. Standard warranty period is 3 years. ...

• RMA application flow

  You could apply RMA from ticket system by providing related SN, failure symptoms, event logs and after FAE judge the defective parts, MiTACDSG team would issue RMA# to you for RMA return process. 1.Customer requests Technical Support assistance from ...

• How to use System Debug Log Advisor

  1 . Generate the system debug log files using the link below. https://servertools.mitacmct.com/support/bmc-debug-log 2. Upload the system debug log files using the link below. https://servertools.mitacmct.com/sdla Below is an example.