Compability
How to lookup MiTAC NVIDIA® Qualified Systems
NVIDIA GPUs are known for their outstanding performance and versatility. The CUDA architecture leverages the parallel processing power of GPUs for general-purpose computing, supported by a broad ecosystem of software tools and libraries. Tensor Cores ...
New generation MB Front panel pin header cable
When customer ask for front panel cable for new generation like ( S7136/S8040 etc . please refer to cable part number 422B00700007.
Check customer RMA issues
Check customer RMA issues
B7129 BIOS Relevant settings for serial port mapping
B7129 BIOS Relevant settings for serial port mapping
Support intel A770 for S5652
Support intel A770 Bios code需開啟Resize BAR Support功能 Set Token “RESIZABLE_BAR_SUPPORT_DEFAULT_VALUE” value to 1 BIOS rebuild is required 1. code change in BIOS source file: a. Birchstream: ..\Edk2\MdeModulePkg\MdeModulePkg.dec b. Eagelstream: ...
How to enable virtual media to install OS via BMC on R1520G6 R2560G6
How to enable virtual media to install OS via BMC on R1520G6_R2560G6, please kindly see the attachment.
Issues with decrypting a debug log.
Description: The system was unable to decrypt the debug log. Below is an example. Resolution: The system's BMC needs to be updated to the latest version. WarningMake sure the system configuration is backed up.
Recommend Mini-DP to VGA or HDMI Adapter Models for R2520G6 and R1520G6
Recommend Mini-DP to VGA or HDMI Adapter Models for R2520G6 and R1520G6 In the R2520G6, R1520G6 servers, it should use active mini-DP to VGA or HDMI adapter for working normally. The recommended mini-DP to VGA or HDMI adapter list as follows: ...
How to activate ASM or VROC key
Azure account is necessary for activate ASM key or VROC key. Please follow attached SOP to register Azure account before activate your ASM key & VROC key. Please check the Intel notification letter and visit Intel servertool registration portal via ...
Could customer add c.c. while creating a new ticket?
Yes, we enable this function for customer to add person in c.c. loop while creating a new ticket. So person in CCs could receive email notice while new ticket crated and further reply from MiTAC or customer.
How to use System Debug Log Advisor
1 . Generate the system debug log files using the link below. https://servertools.mitacmct.com/support/bmc-debug-log 2. Upload the system debug log files using the link below. https://servertools.mitacmct.com/sdla Below is an example.