Warranty & RMA
How to Identify shipment from Intel or MiTAC from SN of System/MB?
RMA application flow
You could apply RMA from ticket system by providing related SN, failure symptoms, event logs and after FAE judge the defective parts, MiTACDSG team would issue RMA# to you for RMA return process. 1.Customer requests Technical Support assistance from ...
How to check end date of warranty for your server?
For MiTACDSG Server products: 1. Please prepare SN of your server system or key component 2. Go to MiTACDSG portal as below, and enter the SN to check the end date of warranty MiTAC - Intel® DSG Server Products Service Center - Warranty Information ...
How to identify MiTAC direct Shipment?
MiTAC has acquired rights to manufacture Intel DSG systems and ship them to prospective customers beginning Q3’2023 Intel DSG will continue to support Intel-shipped systems through the end of the warranty period. Standard warranty period is 3 years. ...