Warranty & RMA
How to Identify shipment from Intel or MiTAC from SN of System/MB?
Mitac DSG System Warranty Information Check.
Customers can utilize the provided link to access warranty information for their Mitac DSG sold system. They have the option to enter either the system's serial number or the component's serial number for verification. MiTAC - Warranty Check If the ...
RMA application flow
You could apply RMA from MiTAC ticket system by providing related SN, failure symptoms, event logs and after FAE judge the defective parts, then MiTAC Service team would issue RMA# to you for RMA return process. 1.Customer requests Technical Support ...
How to check end date of warranty for your server?
For MiTACDSG Server products: 1. Please prepare SN of your server system or key component 2. Go to MiTACDSG portal as below, and enter the SN to check the end date of warranty MiTAC - Warranty Check
How to identify Intel DSG products shipped by MiTAC or Intel?
MiTAC has acquired rights to manufacture Intel DSG systems and ship them to prospective customers beginning Q3’2023 Intel DSG will continue to support Intel-shipped systems through the end of the warranty period. Standard warranty period is 3 years. ...