Product Information & Documentation
The requirements for CPU thermal grease for the AMD official guidelines for SP3 and sp5 socket processors
For AMD EPYC processors using SP3 (EPYC 7001/7002/7003) and SP5 (EPYC 9004) sockets, the thermal interface material (TIM) requirements differ from standard consumer CPUs due to the massive surface area of the Integrated Heat Spreader (IHS) and the ...
Why Samsung PM9A3 M.2 NVMe device family does not appear in FRU list. (MiTAC R2520G6, R2513G6 and D50DNP)
Question: Samsung PM9A3 M.2 NVMe device family does not appear in FRU list. (MiTAC R2520G6, R2513G6 and D50DNP) Andwer: Samsung PM9A3 family does not follow the Intel FRU protocol, so the BMC cannot read the FRU; this is a known issue. Symptom: 1. ...
Why does the SC513G6M2NRE motherboard marked one PCIe slot [PCIe#4] and two MCIO port have no function while installed Intel non-R1S CPU?
Question: Why does the SC513G6M2NRE motherboard marked one PCIe slot [PCIe#4] and two MCIO port have no function while installed Intel non-R1S CPU? Answer: First, The R1S variant of the Intel Xeon 6 (P-core "Granite Rapids") processors are a special, ...
How to check the PSU Fan Speed/PSU Fan Duty/PSU Input Voltage/PSU Output Power?
Question How to check the PSU Fan Speed/PSU Fan Duty/PSU Input Voltage/PSU Output Power? Answer You can see the PSU fan run speed, duty, AC-in voltage, in the BMC sensor. Open a browser and log in to the BMC web console, Navigate to “Hardware ...
Where to get Accessory parts, Standard parts and FRU parts information for a product?
Question Where to get Accessory parts, Standard parts and FRU parts information for a product? Answer You can visit the MiTAC website(https://www.mitaccomputing.com), search for the product name (such as B8050, B8056G68, etc.), and click on the ...
Where to download the BIOS, BMC, drivers and software utility for a product?
Question Where to download the BIOS, BMC, drivers and software utility for a product? Answer You can visit the MiTAC website(https://www.mitaccomputing.com), search for the product name (such as S8016, B8050, B8056G68, B8261T85, …etc.), and click on ...
How can I get the support list for CPU, memory, HDD/SSD, PCIe card, OS, TPM module for a product?
Question How can I get the support list for CPU, memory, HDD/SSD, PCIe card, OS, TPM module for a product? Answer You can visit the MiTAC website(https://www.mitaccomputing.com), search for the product name (such as S8016, B8050, B8056G68, B8261T85, ...
How to get the firmware customization user guide for MiTAC DSG series products?
Question How to get the firmware customization user guide for MiTAC DSG series products? Answer 1. The Firmware Customization website is intended for MiTAC DSG products, such as S2600WF, D50TNP, M50CYP, D50DNP and M50FCP. You need to log in to access ...